We love customers from around the world and welcome orders from any country we’re legally allowed to ship to. International shipping is exciting, but it can also be complex: carrier transit times, customs rules, duties, taxes, and local delivery practices change frequently. We do our best to keep shipping information current, but please understand that international shipping details can change daily.
How we ship internationally
-
We ship where allowed. We will ship to any international destination that is legally permitted and supported by our carriers.
-
Carrier selection. We use trusted carriers (DHL, UPS, FedEx, USPS, and regional partners) and choose the best option based on speed, cost, and reliability for your order.
-
Customs and duties. Import duties, taxes, and customs clearance fees are the responsibility of the recipient unless otherwise stated at checkout. These charges are set by the destination country and can vary by item and declared value.
-
Transit times. Estimated delivery windows are provided at checkout but are not guaranteed. Actual transit can be affected by customs processing, carrier delays, and local delivery conditions.
If you can’t complete checkout
If an item won’t let you complete checkout because of a shipping restriction or address issue, we’re here to help. Please contact customer support at support@wadeliving.com and include: the item name, the shipping address you tried to use, and a screenshot of any error you saw. We’ll work with you to find a solution or suggest an alternative.
Buy With Confidence
-
Full refund guarantee for processing or carrier issues. If your order cannot be processed or a carrier fails to deliver due to processing or carrier errors, you will receive a full refund.
-
Order cancellations. Orders may be canceled at any time until they are handed off to the shipping carrier. Once a package has been scanned by the carrier, cancellation is no longer possible and standard return procedures apply.
-
Damaged or lost shipments. If your package arrives damaged or is lost in transit, contact support at support@wadeliving.com with your order number and photos (if applicable). We’ll investigate and make it right—refund or replacement—based on the outcome.
A few helpful tips
-
Provide complete address details. Some countries require tax IDs or additional address fields; including all requested information helps avoid customs delays.
-
Check local import rules. High‑value items, restricted goods, and certain materials may be subject to extra rules or prohibitions in your country.
-
Expect occasional delays. Customs inspections and local carrier backlogs can add time beyond the carrier’s estimate.